The meaning of communication is the response you get

It has often been said that, in any communication, the words that are used are of vastly less importance than the tone of voice and the body language of the person speaking.  (Notice how many different meanings you can make to the phrase "good morning" depending on how you say it!) 

Long after someone has forgotten precisely what words you used, they will remember how you made them feel.  How are you making your clients feel?  Your friends?  Your family?  Your partner?  Would you rather be remembered as a kind person, or someone who always has to be right?  Sometimes it is good to think a moment before speaking, and imagine how your communication might be received; how would it make you feel?

Notice what happens in your communications when you focus more on the feelings of the other person than the importance of your own words.  Listen more than you speak, with kindness and compassion, and feel your kindness and compassion being reflected right back to you.